Where does Growing GOATs Ship? Growing GOATs ships to all 50 states in the U.S.
How is shipping priced? We offer free shipping on all orders over $50. Orders below $50 (even if you buy multiple items) that are shipped within the United States ship for a flat rate of $5. We want to make the shipping process as convenient as possible for you.
My package never arrived! Can you help? If your package never arrived at your door, please email us at firstname.lastname@example.org immediately so we can help get your order to you as soon as possible. We'll be in touch shortly.
When will I receive my order? We primarily use the United States Postal Service to ship out orders and use their First-Class Package or Priority Mail Services. These services typically arrive within 3-5 business days after the date we ship your order. You will be notified when your order has shipped with an email from our team!
Can I change the address on my order? Email email@example.com as soon as possible for a change in the shipping address. Make sure to include your order number and new shipping address. If it's not too late, we'll take it from there!
Where can I track my order? You can track your order at USPS.com and use their tracking feature for specifics on your package's shipping status.
Returns & Exchanges
What is Growing GOATs’ return policy? At Growing GOATs we offer free shipping on all returns and exchanges. We want to make certain that you are happy with your gear. Items must be returned within 30 days of receipt for credit, full refund, or replacement of a different color, size, or another item of equal or lesser value. The item must be returned unworn, unwashed, and with receipt of purchase. To request a return or exchange, please email us at firstname.lastname@example.org immediately so we can help.
How can I make a return? Please email us at email@example.com. You will need to include your order number and item(s) you would like to return. You can find your order number on your receipt or order confirmation email. We'll take it from there and be in contact with you shortly with a prepaid shipping return label!
How can I make an exchange? Similar to making a return, just click here to begin the exchange process. Please email us at firstname.lastname@example.org. You will need to include your order number and item(s) you would like to exchange. You can find your order number on your receipt or order confirmation email. We'll take it from there and be in contact with you shortly with a prepaid shipping return label!
My item was damaged in shipping! How can I return it? Oh no! We're sorry to hear that your item was damaged in shipping. To exchange it, please fill out our exchange form here. We'll get back to you as soon as possible. If you want to express concern with your item, please contact us at email@example.com.
Apparel Product Care & Sizing
How do your sizes run? We use all dual-blend and tri-blend materials for maximum comfort and feel. Since they are blends with “stretch”, they are cut for a slightly tighter fit than a traditional 100% cotton (box) shirt.
Where can I find your sale section? We currently do not have a sale section on our website. If there is something that goes on sale, it will be indicated on the individual product page.
Do you have sales? There is not a specific time of year when we launch a sale, but by subscribing to our email list, you can be the first to know when we release coupon codes discounting our products. You can subscribe to emails at the bottom of the website's home page.
What I want is sold out? When will it be back in stock? If you want something that is sold out, you can be added to a list that will notify you when the item is restocked. To do so, simply select the sold out item and the size you want. Beneath the "sold out" button, click "notify me when available" and add your email. We'll take it from there! Be on the lookout in your inbox for when we restock the items!
How do I care for and prolong the life of my jewelry? We do not recommend wearing your jewelry in water. Remove your jewelry before exercising, swimming, showering, doing the dishes, putting on lotions, oils, or perfumes. (I personally wear my sterling silver rings all the time and just make sure to polish and clean them periodically).
Where is Growing GOATs jewelry made? All our jewelry is crafted by an artisan in Wyoming and made with locally sourced leathers.
What metals are used in Growing GOATs jewelry? Nugold, Copper, Sterling Silver- These are pure metals and will naturally tarnish with time, a small white polish pad (it's kind of like a mini magic eraser!) is included with your order to shine your piece back up. Jewelry tarnish is the result of a natural chemical reaction between the jewelry and the surrounding environment where the jewelry becomes darkened or discolored. Humidity and individual body chemistry can contribute to the speed and severity of tarnishing. You can store your jewelry in a sealed baggie to keep it from tarnishing as quickly. Aluminum- This metal is eco-friendly and a great alternative to sterling silver! We use food-grade aluminum that is lead and nickel-free & non-reactive (hypoallergenic). Aluminum will never rust or tarnish. Because this cuff is light-weight, it is great for layering and stacking with other bracelets. If it does become gunky from misuse then cleaning with mild soap and water and drying with a soft cloth should clean it right back up. Pewter- Pewter will not tarnish but it does naturally oxidize (darken) over time giving it an organic patina look. If you want your piece to look polished you can clean with mild soap and water and dry with a soft cloth. Another trick is to brush over it with steel wool to get the oxidization off. When not wearing, place your necklace in a small baggie or jewelry box.
All Things Growing GOATs
What is your story? Our story and how Growing GOATs came to be can be found here! For more information about Growing GOATs, make sure to check us out on Instagram & Facebook.
Where are you located? We are proudly located in Sheridan, Wyoming at the foot of the Bighorn Mountains!
Where is your contact information? If you need to voice a concern, share a testimonial, or just say hi, please contact us! If you'd like to share photos of you or a loved one in Growing GOATs gear please email firstname.lastname@example.org.
Do you have brand ambassadors? We are currently accepting applications for our “BE HERD” program. Email email@example.com with your inquiry and we will send you an application.
How do I send photos to be featured on Growing GOATs Instagram and earn a free gear? First, get a picture in your Growing GOATs gear showing off the #growinggoats & #knowyourgoat lifestyle. Then post your pic on Instagram and tag @growinggoats OR email your unfiltered shot(s) to firstname.lastname@example.org. If we post one of your pictures on our Instagram feed, we'll mail you a tee shirt on us! Make sure to follow our Instagram account @growinggoats for inspiration!